Legal notice

Legal Notice / Act on Specified Commercial Transactions

Seller
MondM (モンドエム)

Representative
Mitsuki Mitsuhashi

Business Address
LCA Corporation (MondM Division)
LCA Building, 7-18-14 Tokiwadaira, Matsudo-shi, Chiba 270-2261, Japan

Contact Information
Email: info@mondm.com
We do not offer phone support at this time. Please contact us by email.

Product Price
Prices are listed on each product page.

Additional Fees

• Cash-on-delivery (COD) handling fee: ¥440 (tax included)

• COD is available only for orders up to ¥30,000 (tax included)

Payment Methods and Timing
Payment Methods: Credit Card, Apple Pay, Google Pay, Shop Pay, PayPal, Cash on Delivery (COD)
Payment Timing: Payment is processed at the time of order.

Delivery Timeframe
Orders are typically shipped within 1–3 business days.

Returns and Defective Items
Please contact us within 7 days of receiving the product.
If the item is defective or an incorrect item was delivered, we will cover the return shipping and arrange an exchange.
(Note: Return shipping is only covered if all conditions outlined in our Return Policy are met.)

→ See Return Policy for more details.

Return Period
We accept returns only if you contact us within 7 days of receiving your order.

For more details on returns and refunds, please refer to our Return Policy.